QCE Digital Solutions Unit 1 Word Scramble: Understanding Digital Problems and User Experiences and Interfaces (Modules 60–81)
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Word scramble
Unscramble the letters and write each key term on the line.
1
ASERLPNO PMTIAC
An effect a digital solution has on an individual user, such as their wellbeing, privacy, time saved, skills or independence. It can be positive or negative.
2
CCMOOIEN CMIATP
An effect on money, jobs, costs or markets, such as savings for users, new businesses, jobs created or lost, or the cost of access.
3
OOGD XU
______ makes users more productive, satisfied and likely to keep using a system, while poor UX causes errors, frustration and abandonment.
4
IUILEBTYAS LPCRISNEPI
The five checks for judging an interface: accessibility, effectiveness, safety, utility and learnability. They can conflict, so designers balance them.
5
TISNECEEVEFSF
A useability principle: users can complete their tasks accurately and completely, with correct results, few steps and few errors.
6
ASTEFY
A useability principle: the interface prevents harmful mistakes, such as with confirmation, clear warnings and data protection, and lets users recover from errors, such as with undo.
7
TILITUY
An interface has ______ when it gives users the features and information they need for their tasks, with nothing important missing and no unneeded extras getting in the way.
8
TIBLENIRALAY
How quickly and easily new users can work out how to use an interface with little help, using familiar conventions, clear labels and onboarding hints.
9
ALTIFPL
A design problem that makes an interface hard to use, such as clutter, hidden or tiny controls, unclear labels or error messages, inconsistency, or no feedback.
Answer Key
QCE Digital Solutions Unit 1 · Modules 60–81
1ASERLPNO PMTIAC → personal impact — An effect a digital solution has on an individual user, such as their wellbeing, privacy, time saved, skills or independence. It can be positive or negative.
2CCMOOIEN CMIATP → economic impact — An effect on money, jobs, costs or markets, such as savings for users, new businesses, jobs created or lost, or the cost of access.
3OOGD XU → Good UX — Good UX makes users more productive, satisfied and likely to keep using a system, while poor UX causes errors, frustration and abandonment.
4IUILEBTYAS LPCRISNEPI → useability principles — The five checks for judging an interface: accessibility, effectiveness, safety, utility and learnability. They can conflict, so designers balance them.
5TISNECEEVEFSF → effectiveness — A useability principle: users can complete their tasks accurately and completely, with correct results, few steps and few errors.
6ASTEFY → safety — A useability principle: the interface prevents harmful mistakes, such as with confirmation, clear warnings and data protection, and lets users recover from errors, such as with undo.
7TILITUY → utility — An interface has utility when it gives users the features and information they need for their tasks, with nothing important missing and no unneeded extras getting in the way.
8TIBLENIRALAY → learnability — How quickly and easily new users can work out how to use an interface with little help, using familiar conventions, clear labels and onboarding hints.
9ALTIFPL → pitfall — A design problem that makes an interface hard to use, such as clutter, hidden or tiny controls, unclear labels or error messages, inconsistency, or no feedback.