QCE Digital Solutions Unit 1: The user's perspective and user experience
Students gather and analyse user needs through interviews and observation, then examine user journeys, UX characteristics, accessibility and the technical issues that shape a user interface.
One content description from the full QCE Digital Solutions Unit 1 — Understanding Digital Problems journey. All 13 modules below are in that journey too, with the same content — add just these to a class, or the whole strand.
Modules (13)
1
Data Collection Methods for User Needs
2
Interviewing a user
3
Writing good interview questions
4
Observing users
5
Analysing interview and survey responses to find needs
6
Different users, different needs
7
User experience and the user journey
8
User experience (UX)
9
UX characteristic: usability
10
UX characteristic: affordance
11
Accessibility features
12
How UX characteristics affect software design
13
Technical issues that shape the user interface
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