Ethical issue: lack of transparency after a cyber security incident
Hiding, delaying or downplaying news of a cyber incident, so affected people cannot protect themselves and trust in the organisation is broken. Honest, timely disclosure avoids this.
Understanding Ethical issue: lack of transparency after a cyber security incident in VCE Data Analytics U4O2
What it does: Calling a major breach 'a small issue' is downplaying. People underestimate the danger and do not take steps to protect themselves. Delaying news means customers cannot change passwords or watch their accounts, and trust in the organisation is broken. Without knowing about the breach, people cannot act to reduce the risk of fraud or identity theft. People expect organisations to be open about how their data is handled, so hiding an incident breaks that trust. Delayed disclosure is a form of non-transparency. Every day of delay gives criminals more time to misuse the stolen data before people can act. Waiting to be found out is deliberate concealment. Ethical practice is to tell affected people as soon as possible.
Common mistakes: The notice must be sent when a breach has happened. With FALSE, customers are only told when there is no breach, so the incident stays hidden. It should be IF breach = TRUE THEN. This downplays the incident. The message should describe what really happened so people understand the risk. It should be message ← incident.
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This module's key terms are also in a printable crossword (Modules 135–150) and word search (Modules 115–150).
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Key Term
Lack of transparencyFill in the Blanks
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