User need

Tip: Choose Save as PDF in the print dialog to download. Use A4 paper size.

User need

Name:
Date:
Class:

Quick Questions

Shade in the A or B circle for each question.

1. Which one is a user need?
A The user wants a rainbow background.
B The user needs to see the bus times.
2. Which sentence is written the correct way for a user need?
A The user needs to save their homework.
B Make the app blue and shiny.
3. Mia wants to check if her library book is overdue. What is her need?
A The user needs to see the due date of her book.
B The user needs to play a game while she waits.
4. True or false: A need and a want mean exactly the same thing.
A True. Both are just things the user likes.
B False. A need is something the user must have to finish a task.
5. A grandfather is using a video call app. Which is more likely to be his need?
A The user needs to read large, clear buttons.
B The user needs to unlock ten new sticker packs.

Match the Pairs

Draw a line connecting each item on the left to its match on the right.

Left columnRight column
1The user needs to... AThe sentence starter we use to write a user need clearly
2need BNeed: The user needs to see the bus times. Want: A cool cartoon background.
3A need is something the user must have, but a want is only nice to have CBen needs to read big text. Mia needs to hear the words read aloud.
4Different users have different needs DDifferent users have different needs, so we must think about each known user.
5The user needs to have a rainbow button with sparkles. ESomething a user must be able to do or have to finish a task or fix their problem
6All users have the same needs, so one design suits everyone. FThis is a want, not a need. The user can finish the task without sparkles.

Definitions

user need

Fill in the Blanks

Complete each line of code by filling in the missing parts.

1.
The user _____ to see when the bus leaves.
2.
A need is not just a ____.
3.
The user needs __ save her work.
4.
Different _____ have different needs.
5.
A need lets a user finish a ____.

Spot the Error

Shade in the letter of the line that contains an error.

Question 1
A User: Sam, who is blind
B Task: read a school website
C Problem: cannot see the screen
D The user wants a pink theme
Question 2
A User: Mum, plans a party
B Task: invite 10 friends
C The user wants to send invites
D Want: glitter on the invites
Question 3
A User A: a young child
B User B: a grandparent
C All users have the same needs
D So ask each user first
Question 4
A Task: find the bus times
B The user needs a game to play
C Want: a game while waiting
D Ask the user to check
Question 5
A User: Ali, doing homework
B Want: a way to type answers
C Want: a fancy purple font
D Ask Ali to check the list

Answer Key

User need
Section A: Quick Questions
Q1
B — The user needs to see the bus times.
Q2
A — The user needs to save their homework.
Q3
A — The user needs to see the due date of her book.
Q4
B — False. A need is something the user must have to finish a task.
Q5
A — The user needs to read large, clear buttons.
Section B: Match the Pairs
Q1
The user needs to... → The sentence starter we use to write a user need clearly
Q2
need → Something a user must be able to do or have to finish a task or fix their problem
Q3
A need is something the user must have, but a want is only nice to have → Need: The user needs to see the bus times. Want: A cool cartoon background.
Q4
Different users have different needs → Ben needs to read big text. Mia needs to hear the words read aloud.
Q5
The user needs to have a rainbow button with sparkles. → This is a want, not a need. The user can finish the task without sparkles.
Q6
All users have the same needs, so one design suits everyone. → Different users have different needs, so we must think about each known user.
Section C: Definitions
Q1
user need — Something a user must be able to do or have to finish a task or fix their problem. A need is not just a want. We write it as: The user needs to...
Section D: Fill in the Blanks
Q1
The user needs to see when the bus leaves.
Q2
A need is not just a want.
Q3
The user needs to save her work.
Q4
Different users have different needs.
Q5
A need lets a user finish a task.
Section E: Spot the Error
Q1
D — A pink theme is only a want. It does not fix Sam's problem. The need should be: The user needs to hear text.
Q2
C — Sending invites is a need because it is required for the task. Needs are written as: The user needs to send invites.
Q3
C — Different users often have different needs. That is why we ask each user. It should say: Users can have different needs.
Q4
B — A game is a want. It does not help the user find the bus times. The need should be: The user needs to see times.
Q5
B — Ali must be able to type his answers to finish his homework. That is a need, so the label should be Need, not Want.