Describing how a system satisfies a user's need

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Describing how a system satisfies a user's need

Name:
Date:
Class:

Quick Questions

Shade in the A or B circle for each question.

1. Which order is best when you explain how a system meets a need?
A Reason, feature, need, user
B User, need, feature, reason
2. Which sentence starter helps you give the reason a system works?
A The system helps because...
B My favourite colour is...
3. Which is a complete discussion of how a system meets a need?
A The app is really cool and has lots of buttons and colours.
B Mia has trouble reading small text. The app has a zoom feature, so the system helps because she can make words bigger.
4. Which part of a discussion names the feature?
A The app has a read-aloud button.
B Sam needs help with spelling.
5. Which sentence gives a reason the system works?
A The timer helps because it reminds Jo when to stop.
B The timer is red and round.

Match the Pairs

Draw a line connecting each item on the left to its match on the right.

Left columnRight column
1The system helps because... AIt does not name the user, the need or the feature, so the reason does not link to a need.
2user, need, feature, reason BMia needs to remember her homework. The reminder alert helps because it pops up on her tablet.
3A full discussion that follows the right order CThe four parts of a good discussion, in the right order
4A reason that explains why a feature meets the need DThe parts are in the wrong order. The feature and reason come before the user and need.
5The reminder alert helps because it pops up. Mia needs to remember her homework. EThe big text helps because Sam can read it without his glasses.
6The app is good because it is fun. FA sentence starter that begins the reason part of a discussion

Definitions

user, need, feature, reason

Fill in the Blanks

Complete each line of code by filling in the missing parts.

1.
____: Mia Need: to read the screen easily Feature: a zoom button
2.
User: Mia ____: to read the screen easily Feature: a zoom button
3.
User: Mia Need: to read the screen easily _______: a zoom button
4.
Zoom helps Mia _______ text gets bigger.
5.
Need: to read the screen easily Feature: a zoom button ______: the text gets bigger

Spot the Error

Shade in the letter of the line that contains an error.

Question 1
A User: Sam, who has low vision
B Need: to read text easily
C Feature: a zoom button
D It helps because it is cheap
Question 2
A User: a school bell
B Need: to know when class ends
C Feature: a flashing light
D It helps because she sees it
Question 3
A User: Tom, who is learning
B Need: to hear words aloud
C Feature: a spell check tool
D It helps because it reads text
Question 4
A User: Lena, who loves maps
B Need: a GPS arrow on screen
C Feature: spoken directions
D It helps as she hears each turn
Question 5
A A: Who is the user?
B B: The user is the app.
C A: What does she need?
D B: She needs to find books.

Answer Key

Describing how a system satisfies a user's need
Section A: Quick Questions
Q1
B — User, need, feature, reason
Q2
A — The system helps because...
Q3
B — Mia has trouble reading small text. The app has a zoom feature, so the system helps because she can make words bigger.
Q4
A — The app has a read-aloud button.
Q5
A — The timer helps because it reminds Jo when to stop.
Section B: Match the Pairs
Q1
The system helps because... → A sentence starter that begins the reason part of a discussion
Q2
user, need, feature, reason → The four parts of a good discussion, in the right order
Q3
A full discussion that follows the right order → Mia needs to remember her homework. The reminder alert helps because it pops up on her tablet.
Q4
A reason that explains why a feature meets the need → The big text helps because Sam can read it without his glasses.
Q5
The reminder alert helps because it pops up. Mia needs to remember her homework. → The parts are in the wrong order. The feature and reason come before the user and need.
Q6
The app is good because it is fun. → It does not name the user, the need or the feature, so the reason does not link to a need.
Section C: Definitions
Q1
user, need, feature, reason — A good discussion names the user, then their need, then the feature that meets it, and ends with the reason it works. Starters like 'The system helps because...' can help.
Section D: Fill in the Blanks
Q1
User: Mia Need: to read the screen easily Feature: a zoom button
Q2
User: Mia Need: to read the screen easily Feature: a zoom button
Q3
User: Mia Need: to read the screen easily Feature: a zoom button
Q4
Zoom helps Mia because text gets bigger.
Q5
Need: to read the screen easily Feature: a zoom button Reason: the text gets bigger
Section E: Spot the Error
Q1
D — The reason must explain how the feature meets the need. Being cheap has nothing to do with reading text. It should say something like 'It helps because text is big'.
Q2
A — The user must be a person, not a thing. A school bell is not a user. It should name Ava, who is deaf.
Q3
C — A spell check tool does not meet Tom's need to hear words aloud. The feature should be a read-aloud button.
Q4
B — A GPS arrow is a feature, not a need. The need is what Lena wants to do: find the way home.
Q5
B — The user is the person who uses the system, not the system itself. It should say 'The user is Zoe.'